CUSTOMER FEEDBACK

We welcome customer feedback, every comment helps us improve our service to you.

 



This input should not be filled out
* Required

See what our lovely customers have to say about us.

Superb company, had them recommended and so pleased we did, assistance, advice and service was all first class. Would highly recommend.

Louise   

Hiya,
we recently had BTC fit a towbar & electrics to our Dodge 4x4 & we couldn't be happier.
I shopped all around the Yorkshire area & BTC gave me the best quote & It was on the doorstep (it pays to keep it local).
I also needed a trailer for camping & they sorted me out with a good priced fully serviced used one,which saved me having to trawl round looking for one.
So we drove out of there

...more
Mr Darren Cockerham   
Mr Darren Cockerham   

Hiya,
we recently had BTC fit a towbar & electrics to our Dodge 4x4 & we couldn't be happier.
I shopped all around the Yorkshire area & BTC gave me the best quote & It was on the doorstep (it pays to keep it local).
I also needed a trailer for camping & they sorted me out with a good priced fully serviced used one,which saved me having to trawl round looking for one.
So we drove out of there fully kitted out & ready to go!!!
All the staff were so friendly,nothing was a problem,they were so helpful & I would fully RECOMEND BTC to anyone looking for anything to do with towing.

This company Barnsley Tow bars is second to none, they came to my rescue last Saturday 12th April 2004 after I had just had a tow bar fitted to my car by another company to find that when I hitched my caravan I had no electrics, Simon who came out to me traveled from Barnsley to Wakefield to my rescue and worked in the pouring down rain on my car to put right another companies poor workmanship. Simon was very

...more
Yvonne Smart   
Yvonne Smart   

This company Barnsley Tow bars is second to none, they came to my rescue last Saturday 12th April 2004 after I had just had a tow bar fitted to my car by another company to find that when I hitched my caravan I had no electrics, Simon who came out to me traveled from Barnsley to Wakefield to my rescue and worked in the pouring down rain on my car to put right another companies poor workmanship. Simon was very polite professional and knew exactly what he was doing and had us on the road for our holiday. I had 3 children with me as I am a foster carer and female they all waited very patiently in the car whilst Simon sorted out the Electrics. At one point we thought that we would not make it to our holiday destination. I would recommend Barnsley Tow Bars to anyone wanting a first class professional job and piece of mind knowing their car will not set on fire through faults of companies who are not professional or members of The Trailer Association. I would say to anyone to travel that bit further to get a job well done. Barnsley Tow Bar Centre certainly saved the day for us A BIG THANKYOU TO BARNSLWY TOW BAR CENTRE

Had a towbar fitted to my Volvo XC 70 yesterday, what a Great Job by Friendly Guys who can’t do enough to help. I’ve been here a few times in the past and always got a top service. My towbar is a detachable and these guys showed me how it worked and made me feel like my money had been well spent.
I’m very Happy and I Recomend Barnsley Towbar Centre. I’m sure I’ll be back in the future.

Andy B   

Had a detachable tow bar fitted to my Range Rover Evoque today. The fitting is so neat and discreet that I had to look twice to see if it had actually been done.
The staff were extremely polite and knowledgeable and I wouldn't hesitate to have work carried out there again and would recommend the Barnsley Towbar Centre to anyone

Philip O'Neill   

This is the second time I have had a Westfalia swan neck tow bar fitted on a new car.I was fully satisfied with the first one and so when my wife let me buy another new car I had no hesitation in returning to the Tow bar centre. It was only a couple of days between making my first enquiry and having it fitted.I would recommend them to anyone who wants a good quality product at a competitive price

David Harrison   

Just had a towbar fitted on my citroen c4 grand picasso ,detachable as I have built in reversing sensors,theses guys down here have done a right job I was told to come here by one of mates am I glad I did.right job,thanks once again mr tickle........

Mr tickle   

At the beginning of this year I joined the caravanning brigade and needed a towbar fitting to my Jaguar XK. I went on the internet and found the details of Barnsley Towbar Centre which I had heard of through a friend and was local to me.
I called into their premises at Stairfoot to discuss my towing requirements/options and to obtain a price for a towbar fitting to my car. I was happy with the information they provided and was


...more
Ian M. Hobson – Managing Director – Cascade Water Systems Ltd   
Ian M. Hobson – Managing Director – Cascade Water Systems Ltd   

At the beginning of this year I joined the caravanning brigade and needed a towbar fitting to my Jaguar XK. I went on the internet and found the details of Barnsley Towbar Centre which I had heard of through a friend and was local to me.
I called into their premises at Stairfoot to discuss my towing requirements/options and to obtain a price for a towbar fitting to my car. I was happy with the information they provided and was impressed with how helpful and straightforward the staff were and I subsequently made an appointment to have my vehicle fitted with a towbar and electrics in March 2012. I was very pleased with the professionalism, advice they gave me and the subsequent service they provided.
I now have a Nissan Navara which needs a towbar. I looked up Barnsley Towbars on the internet again, so that I could obtain a price and discuss my towing requirements with them and was surprised to see that they now offered a mobile service, showing a listing as Barnsley Towbars Mobile Services.
I then called into their premises so that they could view the vehicle and provide me with information and prices on different options. I then asked about their mobile service, as I had seen it on the internet and was advised that all work is carried out at their business premises at Stairfoot and no mobile work is carried out by them.
I then arranged for my Navara to have towbar and electrics supplied and fitted by Barnsley Towbar Centre as I was pleased with the price and happy with the quality of work they have provided earlier in the year but did point out that internet search was misleading and if I had not called into their premises I would have engaged the wrong business to do the work.

I had a mobile fitter come to my home and spend nearly a whole day attempting to setup the electronics for my new towbar, what a waste of time and money. I took the Merc to Barnsley Towbar centre who rectified the problem and charged me half of what the “so called” mobile fitter did.

Mr. Sandary   

We called a mobile towbar fitting company who came out and fitted the towbar to our Volvo…what they failed to do was ensure correct linking into the wiring loom. Barnsley Towbar Centre advised me for free and put right what the mobile fitter could not do. Issued a certificate of fitting and Volvo then re-instated my warranty. Using the properly equipped professionals will save you time, money and a load of hassle!

Happy customer   

When I was ringing round for quotes for having a tow bar fitted, the quality of the service and professionalism I received from BTC was way ahead of every other company I spoke too. I’m also happy to report that the quality if the fitting was also excellent.
Brilliant company that I cannot praise highly enough and would definitely recommend to others without hesitation

Scott Cardwell   

Can’t recommend this company enough, fast efficient service, helpful staff and a great price. Had a detachable towbar fitted to my Sorrento with no problems whatsoever.

Ron Chapman   

i would like to say a huge thank you to the guys at Barnsley towbar centre especially Simon who not only took loads of telephone calls from me to advise me on which cars can take a towbar when looking for a new car but I feel he went that extra mile to help me. The staff are polite, knowledgeable, helpful and very professional. The staff came in early to fit the towbar for me due to my hectic schedule.

...more
Miss Whitworth   
Miss Whitworth   

i would like to say a huge thank you to the guys at Barnsley towbar centre especially Simon who not only took loads of telephone calls from me to advise me on which cars can take a towbar when looking for a new car but I feel he went that extra mile to help me. The staff are polite, knowledgeable, helpful and very professional. The staff came in early to fit the towbar for me due to my hectic schedule. The towbar I had fitted was detachable so I was shown how to use this correctly. I also needed a bike rack so I was advised on which one to get for my size and what I could manage. I found Simon to be honest and he was not trying to sell me the most expensive things which I find refreshing but what was best for me. I would definitely go back myself and I would recommend them as nothing is to much trouble for them. Great experience. Thanks guys.

Absolutely spot on from start to finish - BTC was recommended to me by another very good tow bar centre as "best in the country" and how right they were! - they are very professional, helpful and straight forward and did a fantastic job on my Skoda Superb, very neat job and all functioning perfectly, I am very particular and could not fault them, I do not normally leave comments but feel BTC are exceptional and I must really acknowledge

...more
DM   
DM   

Absolutely spot on from start to finish - BTC was recommended to me by another very good tow bar centre as "best in the country" and how right they were! - they are very professional, helpful and straight forward and did a fantastic job on my Skoda Superb, very neat job and all functioning perfectly, I am very particular and could not fault them, I do not normally leave comments but feel BTC are exceptional and I must really acknowledge that - you do not get may businesses like this these days - please use them with confidence - thank you all at BTC

We came all the way up from Cornwall, admittedly to visit relatives in the main, but decided to get the tow bar fitted up here where we had more choice. We chose BTC from their excellent reviews and we’re not disappointed! Fantastic job. Really neat bumper cut outs perfect tow bar specification and very professional service. We can only say thank you for a great job and recommend BTC to others. Well worth a trip!

Andy B   

Just returned from having a towbar fitted to our Motorhome (van conversion) and wanted to say how pleased I was with all my contact and service from BTC – an excellent experience – we have towed caravans for 30 years and must have had 7-8 towbars fitted and the service from these guys blows everyone else away!
My need for a towbar stemmed from an electric bike purchase just before Xmas and so by the time I had thought my





...more
John Stenton   
John Stenton   

Just returned from having a towbar fitted to our Motorhome (van conversion) and wanted to say how pleased I was with all my contact and service from BTC – an excellent experience – we have towed caravans for 30 years and must have had 7-8 towbars fitted and the service from these guys blows everyone else away!
My need for a towbar stemmed from an electric bike purchase just before Xmas and so by the time I had thought my options through the whole sector was closed for Xmas & New Year. I therefore needed quick service (prior to holiday) on the towbar identified but this in turn needed extra bits for the longer (XL) chassis – no problem as BTC held a stock of such bars but did ring the towbar manufacturer to ensure compatibility.
The towbar was fitted 2 days later and the fitting is so tidy you can hardly see the housing into which the detachable towbar fits – a great job.
We had travelled 50 miles from York for the fitting not withstanding there were closer fitters, but the initial phone contact was sufficient to persuade me it was in my interest to travel the extra distance and pleased I did.
Additionally, it is worth Mentioning that Ray, Michelle & Simon featured in an article in MMM magazine in July 2016 about choosing the correct towbar and fitting etc. – this too gave us loads of confidence of BTC ability.
Definitely can strongly recommend them for all things towing – they also have a great little shop selling consumables for caravanning + all bits related to towing.
You can certainly buy with confidence. John Stenton
Jan 2017

Had a detachable towbar fitted today on my vw Tiguan. Would highly recommend. Huge thank you for your fast & friendly service. Would highly recommend ⭐️⭐️⭐️⭐️⭐️

C Gillott   

No need to think about it, amazing customer service, help and advise. I had a realistic quote and after searching other outlets my wife and I decided to go with Towbar. One of my better decisions. I had a Towbar fitted and back rack, pricing as per quote and again lovely friendly staff and very knowledgeable advise on the right bike rack. Dropped car off in the morning, updated regularly and car and bike rack made up fitted and ready

...more
Mick W   
Mick W   

No need to think about it, amazing customer service, help and advise. I had a realistic quote and after searching other outlets my wife and I decided to go with Towbar. One of my better decisions. I had a Towbar fitted and back rack, pricing as per quote and again lovely friendly staff and very knowledgeable advise on the right bike rack. Dropped car off in the morning, updated regularly and car and bike rack made up fitted and ready for pick up later the same day. I am impressed with Towbar and would recommend this Friendly run business without hesitation. Thank you.

Bought a tow bar and trailor from this company . Excellent service .. very knowledgeable and helpful .Would highly recommend them and will def use again thank you

Alan D   

Once again I’ve experienced first class service from BTC, their help,advice and service is second to none. I recommend them for any aspect of towing. After experiencing a problem with a new car, BTC offered to speak to the dealer on my behalf and resolve the issue, I can’t thank them enough.

John Yates   

Contact Barnsley Towbar

Unit 5, Harris Precinct
Wombwell Lane
Barnsley
S70 3NX

Phone : 01226 217222

Email: info@barnsleytowbarcentre.co.uk

Opening Hours

MON : 8:30am – 4pm
TUE : 8:30am – 4pm
WED : 8:30am – 4pm
THUR : 8:30am – 4pm
FRI : 8:30am – 1pm

SAT : 8:30am - 1pm
SUN : CLOSED

Expert Towning Advice

Please note:  All telephone calls are recorded for training purposes.